Case Manager, NY/NY Scattered Site Housing Program Population II

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive.  We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Program Description

NY/NY III Scattered Site Housing Program Option II: This program provides 65 units of scattered-site supportive housing to single chronically homeless adults (18 or over) who have a substance use disorder that is the primary barrier to independent living and who also have a disabling clinical condition. Staff provides case management and other supportive services to enable clients to achieve the skills and financial independence necessary for independent living.

Position: Case Manager

Reports To: Program Manager 

Location: 19 Winthrop Street, Brooklyn NY 11225

What The Case Manager Does:

The Case Manager is responsible for ensuring that clients are connected to needed services to address immediate needs, as well as, ensuring that clients obtain stability to maintain permanent housing. Maintain clear, organized and audit ready records. Report all services provided to clients into program database monthly. This work is in support of the mission and goals of CAMBA.

• The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into to Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment.
• Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc.
• Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
• Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• Escort clients to appointments (educational, medical, social service, etc.)
• Assist clients in completing applications for benefits and entitlements and monitors outcome of process.
• Collect all required documentation and create client files.
• Conduct a minimum one home visit per month.
• Report any repair issues to the Housing Specialist.
• Monitor clients’ living conditions.
• Meet required monthly projections.
• Provide all required information for the completion of monthly program reports.
• Maintain clients’ charts always audit ready.
• Other duties as assigned.

What are the Qualifications for the Position:

• Bachelor's or Associated degree or at least 2 years’ experience in the human services field.

Minimum Experiences and Skills Required:

• Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse.

• Good written & verbal communication.
• Computer literacy in Microsoft Office Suite.

Preferred Qualifications:

• Bi-lingual English and Spanish.

Compensation: $51,500 annually

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.