Case Manager, Magnolia House Women’s Shelter

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive.  We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility.  Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

CAMBA’s Magnolia House located in the Brownsville section of Brooklyn serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions.

Position: Case Manager

Reports To: Supervisor II (Clinical)

Location: Brooklyn, NY      ​

What The Case Manager Does:

The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; Including the following:

• • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Conduct initial Intake and assessment of clients' needs and periodic re-assessments.
  • Create and maintain client electronic and paper files.
  • Prepare Initial psychosocial evaluation and update according to regulations.
  • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.).
  • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals.
  • Assist clients in attaining their goals by identifying community resources and by referring clients lo appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.,),
  • Work with clients to break through barriers to their goal(s)
  • Provide support, training and coordination with the other social services staff
  • Assist clients in advocating for themselves in order to gain housing stability.
  • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.
  • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.
  • Document all client encounters via progress notes using OHS CARES Database and printout notes for client's paper file.
  • Ensure CARES Database is updated to reflect client request for services (I.e., car fare, appointments, passes, referrals, etc.).
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Provide all required Information for weekly/monthly/quarterly/annual reports.
  • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
  • May schedule appointments for client with referral organization
  • May escort clients to appointments (educational, medical, social service, etc.)
  • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf
  • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability
  • May prepare marketing materials for the program
  • Tasks may be modified, expanded and/or assigned over a period of time

Education, Experiences, Licenses, and/or Certifications Required:
• Bachelor's degree (e.g., B.A., B.S.W.) or
• Four years of relevant experience, or
• Associate's and two years equivalent experience.

Preferred Qualifications:
• Bi-lingual English & Spanish

Pre/Post Employment

Family
Pre and/or Post Employment Requirements:

• The ability to obtain and maintain the following clearances throughout the duration of employment
  • New York State Division of Criminal Justice Services (DCJS)
  • State Central Registry (SCR)
  • Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL)
• Proof of negative results from TB test

Single
Pre and/or Post Employment Requirements:

• Proof of negative results from TB test.

Compensation: $49,000 annually
 

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.