Case Manager, Scattered Site Housing Program (SSHP)

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

The Scattered Site Housing Program (SSHP) is a community based, permanent, supportive housing program for HIV/AIDS Services Administration (HASA) clients. All units are leased in the agency’s name.  Seventy-five percent of the units are for single individuals and twenty-five percent are for families.  Both case management and housing maintenance services are provided.  In addition, clients receive partial financial assistance with their utility bills.  Clients with income other than Public Assistance must pay thirty percent of their household’s income to the program as rent.

Position: Case Manager

Reports To: Assistant Program Manager   

Location:  19 Winthrop Street, Brooklyn, NY 11226          

What the Case Manager Does:

• Review all documentation establishing clients' eligibility for program and make file copies.
• Assist clients in completing all CAMBA intake applications and forms.
• Create and maintain client files.
• Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments.
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
• Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade clients to participate more fully in this process.
• Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
• Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
• May evaluate actual living conditions of clients through home visit.
• May prepare marketing materials for the program.
• May input client data and client progress information into automated database.
• May reach out and market the program to the community in order to recruit clients.
• May prescreen clients over the telephone for eligibility and may schedule intake appointments.
• May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.

Minimum Education/Experience Required:

• Bachelor's degree (e. g., B.A., B.S.W.) and two years of applicable experience and/or equivalent experience.

Other Requirements:

• Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
• Bi-lingual preferred.

Compensation: $45,000 - $48,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week) 
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.