Security Guard Supervisor, Supportive Housing Services

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 180 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Supportive Housing Services operates approximately over 1,600 units of transitional, emergency, scattered site and permanent congregate housing.  These programs provide services to formerly homeless/special needs individuals and families including case management, crisis intervention, independent living skills training, recreation, socialization and other supports


Position: Security Guard Supervisor
Reports To: Program Director
Location: 560 Winthrop Street Brooklyn NY 11203

What The Security Guard Supervisor Does:

• Communicate effectively with clients, direct reporting staff, peers, and supervisors.
• Ensure regulatory compliance is met via site visits to various Supportive Housing sites.
• Ensure the safety and security of operations of the facility by maintaining adequate staffing levels.
• Ensure inventory of security equipment is up to date.
• Manage and coordinate the day-to-day security functions of the facilities.
• Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data,
• Document and report the situation.
• Resolve individual conflicts and disputes between staff or clients in a respectful and solution-based manner.
• Monitor clients' safety and ensure safety policies and procedures are practiced daily.
• Overcome resistance to change from clients, direct reporting staff, and supervisors/funders.
• Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
• In the absence of adequate staffing, will have direct service/program responsibility in addition to the above.
• Monitor and ensure the security and fire safety of the entire facility.
• Employ crisis prevention/intervention and crisis management skills when conflict occurs.
• Patrol buildings and grounds of facilities where CAMBA programs are located.
• Examine doors, windows, gates and all fire exits to determine that they are secure and in accordance with all fire regulations.
• Observe and report irregularities such as unusual tenant behavior, trespassers, fire hazards, leaking water pipes, and security doors left unlocked.
• Monitor tenants and facility via security camera systems.
• Conduct fire safety patrol and report findings or fire safety concerns to appropriate supervisory personnel.
• Conduct security screenings of all tenants and visitors entering the facility.
• Issue commendations to support positive tenant behaviors such as peers helping peers, compliance with rules and regulations, etc. Counsel tenants that violate rules (such as loitering, smoking, or carrying forbidden articles) and complete infraction reports.
• Observe departing employees, visitors and/or tenants to guard against theft of CAMBA property.
• Document in the security log book and incident report forms property damage, unusual occurrences, and incidents with employees, visitors and tenants.
• Maintain assigned equipment per shift.
• Sign equipment in and out for each shift.
• Lead and participate in program meetings as requested.
• May prepare marketing materials for the program.
• May reach out and market the program to the community in order to obtain resources for clients.

• HS Diploma or GED and 3 years applicable experience, or Associate's degree (A.A.) and 2 years applicable experience, or Bachelor's degree (B.A., B.S.W.) and/or equivalent experience

• Must be fingerprinted and obtain Criminal History Checks (CHC) with Justice Center for the Protection of Vulnerable People with Special Needs.
• Ability to maintain fingerprint clearance throughout the duration of employment.
• As a Mandated Reporter you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report.
• Must have 8 Hour Pre-Assignment security guard training course certificate.
• Must obtain 16 Hour On-the-Job security guard training course certificate within 90 days of employment.
• Must complete 8 Hour Annual In-Service Course each calendar year.
• Must have and maintain a NYS Security Guard license.
• Must obtain NYS Security Guard registration and must maintain registration during employment.
• Must obtain Fire guard certification and maintain it throughout employment.
• Must be available for overnight and weekend hours.

Compensation: $60,000-$65,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.


CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.