Receptionist, Atlantic House Men’s Shelter

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 180 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility.  Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

CAMBA’s Atlantic House Men’s Shelter is a 200 bed men’s MICA shelter located in the Brownsville section of Brooklyn. The majority of these clients are dually diagnosed with mental illness and substance abuse.

Position: Receptionist

Reports To: Assistant Program Manager   

Location: 2402 Atlantic Avenue, Brooklyn, NY 11233

What The Receptionist Does:

• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel.
• Answer general questions about the organization and provide callers with address and directions.
• Take and deliver messages; transfer calls to voicemail when appropriate personnel are unavailable.
• Retrieve messages from general voicemail and forward to appropriate personnel.
• Receive, sort, distribute, re-route client/former client/staff mail, and maintain client mail-log daily.
• Assist users with fax and copy machines, send faxes, and retrieve and route incoming faxes.
• Update site bulletin board.
• Ensure telephone extension list is updated, posted and distributed to facility staff.
• Maintain the professional appearance of the receptionist’s area.
• Create and print fax cover sheets, memo, correspondence, report, program marketing materials, and other documents when necessary.
• Perform other clerical duties as needed, such as filing, photocopying, collating and taking minutes at meetings.
• May update appointment calendars.
• May record, type and distribute minutes of meetings.
• May maintain logs and legal papers.
• May perform computer data entry functions.
• May conduct mail pick-ups and/or deliveries.

Minimum Education/Experience Required:

• Sufficient education (English-speaking, -reading, -writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff.

Other Requirements:

• Ability to type 25 words per minute.
• Bi-lingual

Compensation: $16.32 Hourly
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.